Frequently Asked Questions (FAQ)
Frequently Asked Questions
1. Is LUMÉA jewellery real gold or anti-tarnish?
Our demi-fine pieces are crafted with 925 sterling silver bases coated in thick 18k gold vermeil (2.5 microns) and sealed with an organic e-coating for superior tarnish resistance.
2. Is the jewellery hypoallergenic?
Yes, 100% of our jewellery is nickel-free, lead-free, and hypoallergenic, making it ideal for sensitive skin.
3. How do I track my shipment?
Once your order ships, an automated tracking link is sent to your registered email and mobile number via SMS/WhatsApp.