Returns & Exchange Policy
Hassle-Free 7-Day Returns
We want you to be completely enamored with your LUMÉA purchase. If an item does not meet your expectations, we offer effortless 7-day returns from the date of delivery.
Eligibility Criteria
- Items must be unworn, in original condition with security tags intact.
- Jewellery and bags must be returned in their original branded keepsake packaging.
- Custom engraved items and final sale items are not eligible for return.
To initiate a return, visit your account dashboard or write to concierge@lumea-accessories.com with your order number.